Online Deduction Training




Vendor Seminars

Deduction Training for Every Level

  • Pre-recorded format allows “on-demand” access
  • $119 Members
  • $149 Non-members

 

Whether you are a deduction analyst looking for practical tips and best practices for effective deduction processing, a manager looking to improve your negotiation skills and settlement success, or an executive interested in increasing cash flow by understanding and encouraging world class deduction management within your organization,  Attain Academy can help. Attain Academy offers retail deduction and chargeback training that provides you with practical, implementable tips, guidelines and strategies that will help you improve your organization’s deduction management and add dollars to the bottom line. Current course offerings are listed below.

 

Attain Academy deduction seminars provide actionable best practice information on key deduction management issues. Each seminar provides you with practical, implementable tips and strategies designed to help you improve your organization’s deduction management and add dollars to the bottom line.

 

Attain Academy Seminars are offered in a pre-recorded session format to allow for “on-demand” access. Current seminar offerings are listed below.

 

Use the symbols to find out what seminars are appropriate
for your Staff Staff, Management Managers, and Senior Management Senior Management.

 

Seminar Title

Who Should Attend

Deduction Overview (FREE Seminar)

Staff Management Senior Management

Deduction Fundamentals

Staff Management Senior Management

Negotiation Tips & Strategies

Staff Management Senior Management

Measuring Performance & Managing Vendor Scorecards

Management Senior Management

Successful Customer Settlement Strategies

Staff Management Senior Management

Building Effective Cross-Functional Teams

Management Senior Management

Pre-Deduction Notification Information

Management Senior Management

Deduction Benchmarks (Coming Soon)

Management Senior Management

 

Click here to submit topics for additional Attain Academy Seminars




Vendor Workshops

Tactical Step-by-Step Guidance

  • Pre-recorded format allows “on-demand” access
  • $79 Members
  • $99 Non-members

 

Sometimes just knowing the best practice is not enough. Sometimes you need more detailed step-by-step procedures and guidance to take a theory and put it into practice. Attain Academy’s Workshops offer a more focused, tactical drill-down into key elements of successful deduction management. These workshops use case studies and examples to demonstrate exactly how to implement deduction management best practices.

 

Attain Academy Workshops are offered in a pre-recorded session format to allow for “on-demand” access. Current workshop offerings are listed below:

 

Workshop Title

Prerequisites

Developing a Deduction Improvement Roadmap

Deduction Fundamentals

Preparing for a Customer Meeting

 

Creating a Deduction Dashboard (Coming Soon)

Deduction Fundamentals

Research Strategies by Reason Code (Coming Soon)

 

Developing a Deduction Policies & Procedures Manual
(Coming Soon)

 

Managing Retail Compliance Information (Coming Soon)

Deduction Fundamentals

Negotation Practice (currently evaluating development)

Negotiation Tips & Strategies

Working Through the Settlement Process (Coming Soon)

Successful Customer Settlement Strategies

Developing a Customer Strategy (Coming Soon)

Developing a Deduction Improvement Roadmap

Facilitating Cross Functional Teams (Coming Soon)

Building Effective Cross-Functional Teams

Managing Pre-Deduction Notification Information
(currently evaluating development)

Pre-Deduction Notification Information

Building a Vendor Scorecard
(currently evaluating development)

Measuring Performance & Managing Vendor Scorecards

Effective Deduction Reporting
(currently evaluating development)

Deduction Fundamentals
Measuring Performance & Managing Vendor Scorecards

Benchmarking your Deduction Performance (Coming Soon)

Deduction Benchmarks

 

Click here to submit topics for additional Attain Academy Workshops




Partner Sessions

Are you an Association or group:

  • Looking to provide your members with relevant educational programs?
  • Interested in attracting new members / participants?
  • Looking for creative member services?

 

Attain Academy partners with associations and special interest groups to provide exclusive deduction management training to its members. Organizations partnering with Attain Academy include:


 

For more information on specific partner sessions being offered or to find out more about Partnering with Attain Academy, please contact us at info@attainacademy.com.