Working Through the Settlement Process – Building on the best practices shared during the Attain Academy seminar – Successful Customer Settlement Strategies, this workshop provides step-by-step guidance to help you navigate through the settlement process.  Tips and examples are provided every step of the way.

Estimated Availability - 1Q 2011

 

Prerequisites:

Successful Customer Settlement Strategies

 

Related Sessions:

Negotiation Tips & Strategies

Negotiation Practice

Developing a Customer Strategy